Data Privacy Policy

Version 1 · Published 8/28/2026

1. Information we collect

We collect account and profile information, mobile number, verification records, seller and buyer activity, listings, claims, messages, and support reports.

With permission, the app uses device location to support nearby search, map display, pickup setup, and route features.

Favorites, saved searches, recent searches, and recently viewed listings may be stored to synchronize marketplace features and provide alerts you explicitly enable.

Sanitized crash reports may include the app environment, release, platform, safe route name, error category, and an opaque account identifier. Crash reports exclude message and search text, form values, diagnostics, credentials, request bodies, and sensitive URLs.

2. How information is used

Information is used to operate accounts, verify users and Coop or Association sellers, process marketplace activity, improve search, prevent abuse, provide support, and meet legal obligations.

Reliability information may be shown to a seller handling a buyer reservation and to authorized staff reviewing repeated no-shows.

3. Documents and sensitive data

Government IDs and Coop or Association registration documents are stored privately and made available only through time-limited secure links to authorized reviewers.

4. Sharing and service providers

We share only the information needed with infrastructure, storage, communications, mapping, analytics, and payment providers that support the service. We do not sell personal information.

A crash-reporting provider may process the limited sanitized crash fields described above. Session replay, performance tracing, profiling, and default personal-data collection are disabled.

5. Retention and security

Records are retained only as long as needed for service operation, safety, dispute handling, and legal requirements. We use access controls, private storage, and audit logging to protect information.

6. Your choices

You may request access, correction, or deletion of eligible personal information and may control location permission in device settings.

Saving a listing or search does not enable alerts automatically. Marketplace digest alerts require an explicit choice and can be disabled in Saved or Notification Settings; disabling push still retains eligible in-app notices.

Privacy questions may be sent to privacy@buypass.ph. This temporary policy will be replaced by a final reviewed version before launch.